faq

How can I leave a review for my order?

Go to the contact page and select "leave a review" from the dropdown menu, or follow this link.

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How long will it take to get my order?

For original works, I mail directly from my studio ASAP once your order is received which is usually 1-2 business days. This means you should receive your item in 3-5 business days. Due to COVID-19 and related mail service delays, this may vary, so please refer to the shipping updates based on your order tracking number. Print fulfillment is done through print-on-demand services, average fulfillment time for these is 1-2 weeks..

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What are your shipping policies?

I am only able to mail original pieces to addresses within the United States at this time. I do local greater Atlanta area deliveries for larger pieces which greatly decreases shipping costs. Please contact me directly to learn more about this option.

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Do you accept donations?

Yes! Please send all donations through Venmo to @hannahkat57.

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Do you earn commission through your Amazon Storefront?

Yes. As an Amazon Associate I earn from qualifying purchases.

 

What is your return policy?

I am unable to accept returns at this time. However if you are in any way unsatisfied with your purchase, just email me within 1 week of receiving your order and I will do my best to address your concerns. I am more than happy to work with you - your satisfaction is very important to me!

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Do you do commissions or take custom requests?

I take a limited number of special requests and commissions each month, so please contact me to see if I have any openings available.

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Have a question that didn't get answered here? Let me know on the contact page.

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